Credit Bureau Cambodia launches CBC Mobile app


Credit Bureau Cambodia has launched the first app in Cambodia, CBC Mobile, aimed at promoting credit transparency, financial health, and responsible credit management.

With the CBC Mobile app, the CBC is attempting to fill what it perceives to be a service gap in the country’s growing credit and financial sectors.

As part of its mission to digitalise consumer services, Credit Bureau Cambodia (CBC) has launched the mobile app which allows users a range of functionality such as:

  • My Report: View credit reports.
  • K-Score: The ability to check credit score.
  • My Monitoring: Receive real-time credit monitoring alerts.

This represents a first for Cambodia as the Kingdom will have an integrated digital platform that promotes financial health checks, credit monitoring, and financial literacy says CBC.

“Providing Cambodians with accurate and real-time knowledge of their credit information is an important step toward maturing and strengthening the country’s financial sector,” said Mr. Oeur Sothearoath, CEO, Credit Bureau Cambodia.

Credit Bureau Cambodia
Mr. Oeur Sothearoath, CEO, Credit Bureau Cambodia.

He added, “Our most recent quarterly report showed that mortgage loans alone jumped from 18% since the end of 2019 to $4.7 billion at the end of September this year (2020). There is a need to make sure that as more Cambodians achieve upward socio-economic mobility and borrow more money to grow their asset portfolios, they are also given the tools to responsibly manage and pay back their loans. The CBC Mobile app is about cultivating stable and sustainable growth through transparency.”

How to use the CBC Mobile app?

To register, users can download the app and undergo a simple identity verification procedure.

After registering with the app, available on both iOS and Android smartphones, anyone with a loan history can check their data and avail the apps’ many different services including My Report, which allows users to request their credit report anytime and anywhere and keep track of their credit history with all financial institutions.

With My Monitoring, they can get real-time monitoring alerts on their loan activities such as new loan applications, on-time payments, and missed payments, etc.

Moreover, with K-Score, users can directly access their credit score enabling them to measure their potential credit risk and likelihood of default. Before the CBC Mobile App, only lenders could access information about a borrower’s credit score.

With the app at their fingertips, CBC hopes that users can maintain better financial health and good credit managing habits; prepare for financial opportunities and credit exposures; heighten their negotiating power, while improving the accuracy of their credit information through online dispute handling services.

The app also provides educational materials and resources on financial literacy and updates from credit markets and emerging trends in the financial sector. 

Each user with Cambodian citizenship can avail one free credit report per year. Additional credit reports and subscription services require online payment using Visa, MasterCard, JCB, UnionPay, or DCI cards.

CBC is also planning to integrate Bakong Payment into their mobile app, which can facilitate transactions between multiple financial institutions and payments in Khmer Riel.

CBC Mobile app

Who are the Credit Bureau Cambodia (CBC)?

Incorporated on November 29, 2011, Credit Bureau Cambodia has been a provider of financial information, analytical solutions, and credit reporting services to financial institutions and consumers in the Kingdom of Cambodia.

CBC assists customers in managing the risks and rewards of commercial and financial decisions through a range of solutions: Consumer Credit Report, Commercial Credit Report, K-Score, Data Analytical Report, Portfolio Monitoring Service, Portfolio Review Service, and Customised Solutions.


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